Privacy Policy

In regard to handling of personal information provided by Guests of ACT HOTEL (hereinafter referred to as the “Hotel”), Act Realty Inc. (hereinafter referred to as the “Company”) provides the following explanations based on the rules in Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as “Act”).

1. The Hotel will acquire personal information through legal and fair means. Even when indirectly collecting personal information from a third party, we will not acquire the information if there is any suspicion that the personal information was obtained through improper means.
2. The Hotel deals with transactions related to Hotel facilities/products (accommodation, food and beverages, sale of goods, provision/sales of supplementary products, provision of services, etc) and other transactions (hereinafter collectively referred to as the “transactions, etc.”) and through these transactions, shall acquire personal information by the following methods:
   1. Directly from an individual
      Such as by telephone, Internet, word of mouth, business cards, documents, etc.
   2. From an individual who has been given proper authorization to disclose personal information
      Such as applicants, introducers, travel agents, and operators of businesses that handle travel package products.
   3. By public information
      Such as newspapers, the Internet, phone books, magazines and other publications.
3. The personal information acquired by the hotel includes names, place of work, home and work addresses, email addresses, telephone numbers, date of birth, gender, as well as requests related to guest rooms, etc., and destinations before and/or after their stay set forth by laws, ordinances, etc.

The Hotel will use personal information only to the extent necessary for achieving the following purpose of use, except for cases set forth in laws and ordinances.

1. To make reservations and for utilizing the Hotel as well as to provide various information and services.
2. To provide various information and services for membership to our Hotel.
3. Survey analysis for customer trend analysis, product development, etc. to provide information/services for A and B above.
4. Sales and marketing activities by invitations through visits, direct mail, phone/fax/email, etc. to provide information/services for A and B above.
5. Work incidental to operations/administration of A and B above.
6. Providing or sharing personal information with a third party within the scope required to achieve the Purpose of Use for A and B above.

The database in which the personal information of customers using this website is registered is protected by a mechanism (a firewall) that prevents access from the outside. In addition, an encrypted information communication method (SSL) is used to send and receive personal information through the Internet from Guests.

This website records access logs to collect information such as the number of users, etc. Access logs include domain names and IP addresses, however, they do not include any information that could identify individuals.
In addition, access logs are used for statistical analysis concerning maintenance management and website usage, and are not used for other purposes.

This website uses cookies. Cookies can be disabled by changing settings in the user’s browser, however, as a result, some services on the website may become unavailable.

In addition to developing internal regulations on personal information, the Hotel will continuously review these items and make efforts to improve them.